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We want to ensure the best experience possible for your Chapter Officer Training. Please read over some of the best practices and most frequently asked questions about the Virtual Conference. If there's anything we didn't cover, feel free to email your conference coordinator, Samantha Anderson at [email protected].

NKBA Chapter Officer training is being held as a digital event this year that you can attend from the comfort and convenience of your home, office, or wherever you are, through a computer or mobile device. The format will be similar to attending an in-person NKBA conference but in a safer manner, in response to recent health concerns.

You will have the ability to engage with other Chapter Officers across the country, guest speakers, as well as NKBA leadership and sponsors. We hope you enjoy this unique experience!

To attend this virtual conference, you need to be registered for the event and have your computer or mobile device, as well as a good internet connection. You will receive login details for the conference from Virtual Conference Central a few days prior, as well as the day of the event, so keep them accessible. Be sure to check your spam or junk folders as sometimes these emails may get filtered from your main inbox. If you want to whitelist the emails so they don't get filtered, learn how to do that here.

Additionally, this event will be powered by Zoom. Please take time to download the software and create a free account prior to the meeting so you don't have any delays the day of. You should also set up your custom NKBA Chapter Zoom virtual background ahead of logging on. All chapter backgrounds can be downloaded from this FAQ page.

On the morning of the event, and an hour ahead of going live, you will receive a reminder email from Virtual Conference Central. The email will contain a link that will take you to the "Lobby" of the event. You can browse around and when you are ready to join the meeting, navigate to the "Auditorium" and click the "Join Us Now" button. Alternatively, the reminder emails also have the direct Zoom meeting link for the event. If you're still having trouble, use the live chat feature on this page in the bottom right corner.

There will be a live chat function during the virtual conference event, located in the bottom right corner of your screen. You can instant message the conference concierge with any issues or questions you may have and they will be happy to assist.

Download Your Chapter Zoom Background

Please search for your Chapter below and select the Download button to the right to open and save your Zoom background to your computer. You can refer to this video on how to set up your virtual background for the conference.